As the circumstances surrounding COVID-19 and the Delta variant continue to be prevalent, the Monroe County Control Center would like to reassure the public that our 911 dispatchers and staff remain dedicated to our mission of providing the residents and visitors of Monroe County with the highest level of customer service.
As for our 911 operations, our 911 dispatchers are socially distancing themselves within the confines of the communications center. Large plastic dividers were installed between adjoining computer consoles and we continue to wipe down surfaces and follow “stop the spread” protocol.
In an effort to keep our employees healthy and able to fulfill their responsibilities to the public, educational tours and public appearances have been suspended until further notice.
We will keep you posted. In the meantime, stay safe, stay healthy and please look out for one another.