The Monroe County Control Center is operated under the auspices of the Board of Directors; 2 members from each of the owner municipalities who are appointed on an annual basis by the respective governing bodies.

The Board of Directors has appointed Gary A. Hoffman the Director of Communications, Shawn Datesman as the 9-1-1 Operations Director, Susan Difilippantonio as the Training Coordinator, John A. Snyder as the 9-1-1 ESN/ALI Coordinator, Dawn Pesotini as the Administrative Project Assistant & Coordinator of Employee Support Services, Matthew Romano as Quality Improvement Programs Compliance Coordinator, Robin Staples as the Office Administrator & Assistant TAC Officer, Matthew Kislak as the Information Technology Administrator, Angie Henning as the 9-1-1 CAD Coordinator, Brian Stankovich as the Communications Systems Administrator and Christina Davidson as Secretary/Receptionist.

The dispatch staff consists of 7 shift supervisors, 21 full time dispatchers and several part time dispatchers, typically working up to 6 dispatchers per shift. If you would like to schedule a tour, you can email us at or call us at 570-992-4500 Monday through Friday between 8 AM and 4 PM.

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