The Monroe County Control Center offers free educational group seminars, including a tour of our 911 Operations Center, to groups of 25 or fewer.  Your seminar and tour is tailored to the age and composition of your group and generally includes a short explanation of how 911 works, what information is necessary in a 911 call and is followed by a brief tour of the 911 Operations Center.  Tours last approximately 45 minutes and conclude with a question and answer session.

In the past we have been visited by Fire Company and Ambulance Corps members, senior citizen groups, Boy Scouts, Girl Scouts, home-schooled children, various school groups and day camps, in addition to others. 

If you are interested in setting up a tour for you group, please send an email of interest to: or call Melissa at (570)992-4500, Mon.-Fri. during business hours.

April is 911 Education Month!  To help celebrate, we are offering a new trial program called Donuts with a Dispatcher.  It is an hour- long individualized tour in which you have an opportunity to visit our communications center, meet our dispatch staff and gain a better understanding of what we do.  Available days are Mondays, Tuesdays, Wednesdays and Thursdays between April 11th-April 28th and available times are 9:00-10:00 am, 1:00-2:00 pm, 5:00-6:00 pm or 7:00-8:00 pm.

All you have to do is click the link below and fill out the form, allowing us to do a criminal history check, and we can set you up with a date and time.  We look forward to showing you what we do!

Criminal History Form for Donuts with a Dispatcher

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