Employment

The Monroe County Control Center is accepting applications for the position of a 911 Public Safety Dispatcher. CLICK HERE to download the 911 Public Safety Dispatcher job description. 

Application packets can be found by CLICKING HERE and consist of an Employee Application, Applicant Reference Release Form and a Correspondence Form. If you would prefer to have a packet emailed or mailed to you, please contact our office at 570-992-4500 Monday through Friday from 8am to 4pm. Please return all completed application packets to employment@monroeco911.com or via mail to 100 Gypsum Road Suite 201, Stroudsburg, PA 18360.
All completed application packets will be kept on file until the next testing session, and will be kept on file for two years for any future testing sessions. Our next training session date has not been determined yet. All correspondence is done via email, so please check your email regularly for any additional information we may need or any upcoming testing sessions we may be announcing. 

 

All candidates must be at least 18 years of age, possess a high school diploma or equivalent, have a clean criminal history, effective oral and written communication skills, basic computer skills, and be able to effectively multi-task. Applicants will need to pas a written test, criminal background check, reference check, typing test consisting of a minimum of 25 words per minute with at least 80% accuracy, and a pre-employment drug/ alcohol screening.  

 

This position requires rotation on ALL Shifts and you must be available to work DAYS, EVENINGS, OVERNIGHTS, WEEKENDS and HOLIDAYS. There are no exceptions! 

 

Applicants who are able to show verifiable and satisfactory experience in one or more of the Monroe County Public Safety Services, will be given preference and will be allowed to take a pre-employment test over those who do not have experience.

 

 Starting pay is currently $22.66 per hour, with potential to receive fast paced increases to the top rate of $31.00 per hour. Candidates who have at least one year of 911 telecommunicator experience with knowledge of Monroe County will be given additional consideration and have the potential to start at $25.00 per hour.

 

Our 2026 benefit package includes:

    • 3% annual cost of living increase
    • Annual incentive bonus potential up to $3,120 after 2 years 
    • Employee longevity bonus after 3 years
    • Fully paid medical, dental and eye coverage for the employee and their immediate family after 90 days.
    • Pension / Retirement Plan after 1 year
    • Holiday pay after 30 days
    • Personal leave after 90 days
    • Vacation pay after 1 year
    • Bereavement leave
    • Short term disability after 90 days 
    • $50,000 life insurance policy for the employee after 90 days 
The Monroe County Control Center is an equal opportunity employer. 
 
 Thank you for your interest in the Monroe County Control Center.