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Monroe County Control Center

 Stroudsburg, Pennsylvania

                                    Monroe County Control Center

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Due to the high volume of calls regarding the Readdressing Project, we are placing this valuable information here for your reference, as well as copies of correspondence you should expect, and contact information for those responsible for address information.

The readdressing project is progressing in a municipality-by-municipality format.  The chart below shows the current progression and contact information:

MUNICIPALITY ADDRESSES RELEASED PROPOSED RELEASE DATE CONTACT / SIGN INFORMATION
Paradise August 12, 2010   570-595-9880
Eldred August 26, 2010   610-381-4252
Price September 23, 2010   570-421-2497
Barrett October 8, 2010   570-595-2602
Delaware Water Gap November 16, 2010   570-476-0331
Stroudsburg Borough January 20, 2011   570-421-5444
Jackson February 28, 2011    570-629-0153
Tobyhanna March 17, 2011   570-646-1212 
Polk  April 8, 2011    610-681-5376
Ross April 29, 2011    570-992-4990
Tunkhannock May 23, 2011     570-646-3008
Smithfield June 17, 2011     570-223-5085
Pocono July 15, 2011  

570-629-1922

Hamilton August 19, 2011   570-992-7020
Lehman September 16, 2011   570-588-9365
Stroud  October 28, 2011   570-421-3362
Mt. Pocono November 18, 2011   570-839-8436
Chestnuthill   January 20, 2012   
Middle Smithfield   February 17, 2012     
Coolbaugh   March 16, 2012   
East Stroudsburg Borough   April 7, 2011    

As your municipality is completed, 2 SEPARATE letters will be sent to your OLD address for any property you own within the municipality, whether you physically live there or not.  The first letter you should receive is from the Monroe County Readdressing Project, a copy of which is included below:

   

The 2nd letter you should receive is from the US Postal Service explaining the Postal Service policy regarding addressing, and should be identical to the one pictured below with the exception of the addition of your Municipality's name on line 1 of the letter:

A list of the most frequently asked questions is included here for your reference.  If your question is not answered in this document, please proceed to the next section:

Although the postal service letter provides the readdressing office telephone number, the FIRST place you should start if you have questions or comments about your new address, street name, or other problem, SHOULD BE your municipal office.  The list of municipal office telephone numbers is provided here for your reference.  If you do not receive a satisfactory outcome, or have additional questions regarding the project, THEN you should contact the readdressing office at the number provided on the letter!

MUNICIPALITY PHONE NUMBER
   
Monroe County  
Barrett Township 570-595-2602
Chestnuthill Township 570-992-7247
Coolbaugh Township 570-894-8490
Delaware Water Gap 570-476-0331
East Stroudsburg Borough 570-421-8300
Eldred Township 610-381-4252
Hamilton Township 570-992-7020
Jackson Township 570-629-0153
Middle Smithfield Township 570-223-8920
Mount Pocono Borough 570-839-8436
Paradise Township 570-595-9880
Pocono Township 570-629-1922
Polk Township 610-681-5376
Price Township 570-421-2497
Ross Township 570-992-4990
Smithfield Township 570-223-5082
Stroud Township 570-421-3362
Stroudsburg Borough 570-421-5444
Tobyhanna Tonship 570-646-1212
Tunkhannock Township 570-646-3008
   
Pike County  
Lehman Township 570-588-9365

Please pay particular attention to the instructions on both letters regarding changing your address with your utilities, suppliers, contractors & other parties. 

There are instances where properties have been misidentified during the municipality's field work.  For example, some structures like barns and sheds may have been given addresses in error.  There are also instances where properties have been addressed on a corner have been addressed on one road when the driveway & mailbox are actually placed on the other road.  In any instance where there is a misidentification, we appreciate your help in rectifying the situation as soon as possible.

Important note:  During the readdressing process, many companies may have purchased mailing lists from the postal service that may have included misinformation, especially if you experienced one of the problems with misidentification described above.  Once the address problem has been rectified, it is possible that you may still receive mail (especially mail classified as 'junk' mail) with an incorrect address on it.  This occurs because the company that purchased the information did so during the transition.  When those companies purchase newer copies, the correct information will be generated and the junk mail to an old or incorrect address should stop.

Additional information, as well as copies of the letters and FAQ's are also available on our 'Readdressing' page on this website.

Monroe County Control Center Home Page

Welcome to the Monroe County Control Center's 9-1-1 Web Site.  We hope we can provide all the non-emergency information you are looking for.
As always, if you have an emergency in Monroe County, PA or in Lehman Township in Pike County, PA, dial 9-1-1 immediately.  This web site is NOT monitored for emergency messages.

The Monroe County Control Center provides 9-1-1 Public Safety Emergency Dispatch Services for all of Monroe County, Pennsylvania and for Lehman Township in Pike County, Pennsylvania.  Our goal is to provide prompt, professional dispatch service for ALL calls we receive.

For information regarding EMT or Firefighter Training or Certification, please go to the Office of Emergency Services website at www.co.monroe.pa.us/oes, as that is not handled by the 9-1-1 center!

If you do NOT have an emergency and need additional information on health, human services, or emergency service agencies, please visit the Pocono Alliance site, a collaborative effort of those agencies to provide helpful information about services available in the Pocono Area, including Monroe and Pike Counties.  Please click  www.poconoalliance.org to visit the Pocono Info site.

Please let us know if you would like to see additional information posted on this website.

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Photos

wpe1.jpg (201880 bytes)
An aerial photo of Snydersville including the prison & Public Safety Center
Photo courtesy of Dr. John McCarthy, DO Medical Director, MedEvac Operations, Lehigh Valley Hospital Center

 

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General Information

Monroe County Control Center
Monroe County Public Safety Center
100 Gypsum Rd., Suite 2
Stroudsburg, PA 18360

For Emergencies
Administrative Offices
Fax

Dial 9-1-1
(570) 992-4500
(570) 402-8890

24-hour Dispatch Center   (non-emergency)     

(570) 992-9911

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Staff Contact Information

The Monroe County Control Center Administrative Staff can generally be reached Monday through Friday, except holidays, from 08:30 until 16:30 at (570) 992-4500, or via email.

Name Title Email Address
Gary A. Hoffman Director of Communications ghoffman@monroeco911.com
Jeffrey A. Strunk Deputy Director of Communications jstrunk@monroeco911.com
Karen S. Barwick Information Technology & Fiscal Administrator kbarwick@monroeco911.com
Susan L. Difilippantonio Dispatcher Training Coordinator sued@monroeco911.com
John A. Snyder 9-1-1 ESN-ALI Coordinator jsnyder@monroeco911.com
Robin A. Staples Office Manager rstaples@monroeco911.com
Dawn Tinsman Administrative Project Assistant dtinsman@monroeco911.com
Melissa Harris Quality Assurance Coordinator &
911 Public Education
mharris@monroeco911.com

 

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Directions to the Public Safety Center

bulletFrom I-80 East-Bound:

Take exit 302A (old exit 46A in Bartonsville, PA) to Rte. 33 southbound.  Exit at the 2nd exit, marked Snydersville.  You will see the new facility on the right-hand side of the highway.  At the end of the exit ramp, go right past the Sunoco station to the stop sign.  Make a right and another quick right at the first road, Gypsum Rd.   Follow the road to the end to the Public Safety Center.

bulletFrom I-80 West-Bound:

Take exit 304 (old exit 46B in Stroudsburg, PA near the Clarion Hotel) to Rte. 209 southbound.  Continue approximately 5 miles and merge with Rte. 33.  After merging with Rte. 33, exit at the first exit, marked Snydersville.   You'll see the new facility on the right-hand side of the highway.  At the end of the exit ramp, go right past the Sunoco station to the stop sign.  Make a right and another quick right at the first road, Gypsum Rd.  Follow the road to the end to the Public Safety Center.

bulletFrom I-84 or Scranton area:

Take I-80 to I-380 eastbound.  Follow I-380 to the end and enter I-80 eastbound at the junction.  Continue eastbound on I-80 to exit 302A (old exit 46A in Bartonsville, PA) to Rte. 33 southbound.  Exit at the 2nd exit, marked Snydersville.  You will see the new facility on the right-hand side of the highway.  At the end of the exit ramp, go right past the Sunoco station to the stop sign.  Make a right and another quick right at the first road, Gypsum Rd.  Follow the road to the end to the Public Safety Center.

bulletFrom Rte. 22 or I-78, Lehigh Valley area:

Exit Rte. 22 or I-78 at the 'Stroudsburg and Poconos' exit to Rte 33 northbound.  Continue on Rte. 33 for approximately 30 miles, through Wind Gap and into Monroe County.  Once you've entered Monroe County (at the top of the Blue Mountain at Wind Gap), you'll use the 3rd exit, marked Snydersville.  At the end of the exit ramp, you'll see the Correctional Facility.  Make a left at the end of the ramp, cross over the highway, past the Sunoco station, to the stop sign.  Make a right and another quick right at the first road, Gypsum Rd.  Follow the road to the end to the Public Safety Center.

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News and Announcements

bulletNone at this time.

 

 

 

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Copyright © 2003 Monroe County Control Center
Last modified: October 08, 2010